Our Quality Policy

- In all diagnosis, prognosis and treatment services provided by our hospital, to provide holistic medical care services that are patient and employee-centered, create a safe environment, comply with standards, are open to continuous development and improvement efforts, aim to respond to all educational needs of patients and their relatives with a common institutional language and reach the best in care.

- To provide the best service procurement process by exhibiting a professional solution-oriented approach to all negative situations that may occur in all services provided by our patient rights unit in our hospital. To measure patient satisfaction levels at regular intervals and make the necessary improvements.

- To create social awareness with social responsibility projects for the public/patients/patient relatives and the entire region included in our institution's calendar, and to expand the boundaries of health information.

- To provide quality health care services by following standard and current guides and to provide our employees with a dynamic team that constantly repeats itself in the field in accordance with standards and to continuously improve care services.

- To provide our patients with care services by following technological innovations and scientific developments and with suggestions and applications. - To operate in accordance with the regulations in occupational health and safety services, to provide measures to protect patient and employee safety at the highest level and to provide a reliable working environment.

- To comply with the annual training plans continuously made within the institution, to encourage employee participation in training, to reflect the training activities within the institution in the field by supporting certification and external training activities.

- To follow the suggestions, requests and complaints of the employees, to ensure joint work with employee representatives and unit managers and to continue the necessary improvement activities in the face of problems.

- To implement all necessary measures regarding the information security management system, to ensure that the necessary measures are taken against risks.

- To continue root cause analysis and corrective and remedial activities for all undesirable events arising from the processes.

- By keeping the mission and vision values ​​of our institution at the forefront; We are committed to being a friendly, well-known, reference hospital that aims to continuously follow standards and innovations and to continue to improve ourselves as an institution in this direction, to reach the highest level of care service and to provide health services in accordance with standards in every service provided, by using contemporary knowledge and high technology, to provide health services at national and international standards, to listen to and understand patients and their relatives, to develop solutions in accordance with their expectations, to provide quality awareness, to provide honest, fast, reliable services.